FAQ's

What sizes do your prints come in?

We offer a wide range of sizes to fit different spaces and preferences. 3:2 Aspect ratio. Some common sizes include, but not limited to the following:

  • 8x12"
  • 12x18"
  • 16x24"
  • 20x30"
  • 24x36"
  • 30x45"
  • 40x60"

Can you tell me more about Canvas Prints?

High Quality Canvas

We print on a thick, archival-grade canvas to ensure durability. It is pH neutral and acid-free, so it will not yellow over time. Its bright white surface will support vibrant, dazzling colors that are consistent and accurate across a wide gamut with a semi-glossy sheen. Comes in standard and custom sizes.

Solid Wood Stretcher Bars

Our solid wood stretcher bars ensure that the canvas print does not warp or bow over time. The rounded edges and beautifully beveled sides of our stretcher bars allow minimal contact with the canvas.

Color Accuracy

Our giclee, eco-solvent inkjet printers are color calibrated regularly to ensure the most color-accurate prints. These bright, vivid, and amazing colors will resist fading for over 100 years and help your prints last for generations.

How about more detail on your paper art prints?

Premium Archival Smooth Matte Fine Art Paper

The heavyweight paper supports accurate color reproduction, as well as high-contrast, high-resolution output. It also features a instant-dry coating that resists fingerprints and smudging.

  • Weight: 230 gsm, 9.5 mil
  • Texture: Smooth
  • Brightness/Color: Bright white
  • Finish: Matte
  • Acidity: Acid-free

What types of art prints do you offer?

We currently offer a three high-quality prints, including:

  • Paper Fine Art Prints: High-end, archival-quality prints using premium materials for a museum-like finish.
  • Canvas Prints: Printed directly on canvas for a more textured, gallery-style look.
  • Floating Framed Canvas Prints: Printed directly on canvas for a more textured, gallery-style look and then framed in a beautiful floating frame with 4 color options.

Do you offer discounts or promotions?

Yes! We occasionally run promotions and offer discounts Check back often to get updates on upcoming sales, special offers, and exclusive deals.

Do you have a showroom where I can see your prints?

Currently, we only operate online, but we’re working on opening a showroom in the near future. Stay tuned for updates!

How long will it take to receive my print?

How long for my canvas/print to be ready?

The canvases will be ready to ship after 48-72 hours (2-3 business days) of receiving your order. 

What's the shipping time?

After the print is ready to ship, the shipping time will be based on your location. On average 2-5 days, so expect your purchase to arrive in up to 8 business days.

Which carrier do you use to ship with?

The canvases/prints will be shipped via USPS, FedEx, FedEx Smartpost or UPS.

 Can I return my print?

We want you to love your artwork! If you’re not satisfied with your print, we accept returns within 14 days of delivery. The print must be in its original, undamaged condition.

Unfortunately, custom prints are not eligible for returns unless they arrive damaged.

All return shipping will be paid for by the customer.

Refunds will be paid out to customer upon inspection of the product by Wild Brush Studio

What if my print comes damaged?

If your product comes damaged, and is within the 14 day window, we will ship you a new one free of charge.

  • Please include pictures of the damaged product as well as the packaging it arrived in.
  • We will inspect the product and damage. A replacement will be sent to your home at no additional cost.
  • The original/damaged product may (under Wild Brush Studio's discretion) be shipped back to us at no additional cost to you.

Do you offer framed prints?

Yes, we offer floating framing options for all canvas prints. Our frames are sleek and modern, available in four different colors to suit your home, office, cabin, décor. You can choose your preferred frame size and color on each product page. Frame thickness is 1.22", see product page for more detail.

 Can I request a custom print size and frame?

Absolutely! We love creating custom pieces. Whether you want a unique color scheme, a personalized design, or a specific size, just reach out to us with your ideas, and we’ll work together to bring them to life.

How should I care for my print/canvas?

To preserve your print:

  • Avoid direct sunlight: Prolonged exposure can cause fading over time.
  • Keep away from moisture: Humidity can affect the quality, especially for paper prints.
  • Frame your print: Framing can protect it from dust and physical wear.
  • For canvas prints, dust gently with a soft cloth.

Should I frame my print?

Yes, we recommend framing your print with acid-free matting to prevent discoloration and using UV-protective glass to preserve the colors. If you ordered a floating framed print from us, it will come ready to hang!