FAQs
What sizes do your prints come in?
We offer a wide range of sizes to fit different spaces and preferences. 3:2 Aspect ratio. Common sizes include (but are not limited to):
- 12x18"
- 16x24"
- 20x30"
- 24x36"
- 30x45"
- 40x60"
Can you tell me more about Canvas Prints?
High Quality Canvas
We print on a thick, archival-grade canvas to ensure durability. It is pH neutral and acid-free, so it will not yellow over time. Its bright white surface will support vibrant, dazzling colors that are consistent and accurate across a wide gamut with a semi-glossy sheen. Available in standard and custom sizes.
Solid Wood Stretcher Bars
Our solid wood stretcher bars ensure that the canvas print does not warp or bow over time. The rounded edges and beautifully beveled sides of our stretcher bars allow minimal contact with the canvas.
Color Accuracy
Our giclee, eco-solvent inkjet printers are color calibrated regularly to ensure the most color-accurate prints. These bright, vivid, and amazing colors will resist fading for over 100 years and help your prints last for generations.
How about more detail on your paper art prints?
Premium Archival Smooth Matte Fine Art Paper
The heavyweight paper supports accurate color reproduction, as well as high-contrast, high-resolution output. It also features an instant-dry coating that resists fingerprints and smudging.
- Weight: 230 gsm, 9.5 mil
- Texture: Smooth
- Brightness/Color: Bright white
- Finish: Matte
- Acidity: Acid-free
What types of art prints do you offer?
We currently offer three high-quality prints, including:
- Paper Fine Art Prints: High-end, archival-quality prints using premium materials for a museum-like finish.
- Canvas Prints: Printed directly on canvas for a more textured, gallery-style look.
- Floating Framed Canvas Prints: Our high-quality canvas gallery wrap, set inside a sleek floating frame (available in 4 colors).
Do you offer discounts or promotions?
Yes! We occasionally run promotions and offer discounts. Check back often to get updates on upcoming sales, special offers, and exclusive deals.
Do you have a showroom where I can see your prints?
Currently, we only operate online, but we’re working on opening a showroom in the near future. Stay tuned for updates!
How long will it take to receive my print?
Quality takes time! Please allow 3-5 business days for production (printing, drying, and framing). Once shipped, orders typically arrive within 3-7 business days depending on your location. You will receive a tracking number as soon as it leaves our studio.
Which carrier do you use to ship with?
The canvases/prints will be shipped via USPS, FedEx, FedEx Smartpost or UPS.
Can I return my print?
Because every piece is custom printed specifically for you, all sales are final and we cannot accept returns for change of mind or wrong size selection. However, if your artwork arrives damaged or defective, we will absolutely replace it free of charge! Please contact us within 14 days of delivery.
What if my print comes damaged?
If your product comes damaged, and is within the 14 day window, we will ship you a new one free of charge.
- Please include pictures of the damaged product as well as the packaging it arrived in.
- We will inspect the product and damage. A replacement will be sent to your home at no additional cost.
- The original/damaged product may (under Wild Brush Studio's discretion) be shipped back to us at no additional cost to you.
Do you offer framed prints?
Yes, we offer floating framing options for all canvas prints. Our frames are sleek and modern, available in four different colors to suit your home, office, cabin, or décor. You can choose your preferred frame size and color on each product page. Frame thickness is 1.22", see product page for more detail. Note: Paper prints are sold unframed and ship rolled in a protective tube.
Can I request a custom print size and frame?
Absolutely! We love creating custom pieces. Whether you want a unique color scheme, a personalized design, or a specific size, just reach out to us with your ideas, and we’ll work together to bring them to life.
How should I care for my print/canvas?
To preserve your print:
- Avoid direct sunlight: Prolonged exposure can cause fading over time.
- Keep away from moisture: Humidity can affect the quality, especially for paper prints.
- Frame your print: Framing can protect it from dust and physical wear.
- For canvas prints, dust gently with a soft cloth.
Should I frame my paper print?
Yes, we recommend framing your paper print with acid-free matting to prevent discoloration and using UV-protective glass to preserve the colors. If you ordered a floating framed print from us, it will come ready to hang!